Introducing the EEI Virtual Classroom

View the classes at this location.
Our new virtual classrooms allow you to attend classes from the comfort of your home or office. All you need is a computer and a high-speed internet connection. Here's how it works:

  1. Register for a virtual class at the EEI website or by telephone. You receive confirmation and log-in instructions by email.

  2. On the morning of the scheduled class, log in to our virtual classroom and dial the toll-free number by phone.

  3. Once you have entered the virtual classroom, you will be joined by other students and an instructor. You will watch the instructor's computer as s/he introduces a topic, and then work through the assignment on your own. You can show your screen to the instructor to help you troubleshoot, and get answers to your questions as they arise.

Virtual classrooms give you all the benefits of traditional classroom training-including hands-on instruction and individual attention-without the hassles of trying to get there!

Download the info-sheet or Read our FAQ for the exact specifications your computer and connection must meet. Then get ready for the most convenient learning experience of your life!

Virtual Classroom FAQ

What are the system requirements to enter the virtual classroom?
For PC-based Attendees

  • Required: Windows 2000, XP Home, XP Pro, Vista
  • Required: Internet Explorer 5.0 or newer, Netscape 6.0 or newer or Mozilla Firefox 1.0 or newer
  • Required: cable modem, DSL or better Internet connection
  • Recommended: Minimum of Pentium 400 MHz with 256 MB of RAM

For Macintosh®-based Attendees

  • Required: Mac OS® X 10.3.9 (Panther®) or newer
  • Required: SafariT 1.3 or newer, Firefox 1.5 or newer on PowerPC G3/G4/G5, or Firefox 1.5.0.2 or newer on Intel® (JavaScriptT and JavaT enabled)
  • Required: cable modem, DSL or better Internet connection
  • Required: PowerPC G3/G4/G5 or Intel processor (G4 450 MHz with 256 MB of RAM or better recommended)

For both PC and Mac-based Attendees

  • Required: clear telephone connection
  • Recommended: hands-free hand-set

Note: Please avoid using cellular and cordless phones because of static and use the phone handset or a headset. Please do not use speakerphones because they cause noise and other audio problems. Turn off your call waiting. The beep of a new call on another line is heard by everyone on the teleconference. Also, avoid putting your phone on hold during a teleconference. Your hold music will play into the conference call, and make it impossible for the other attendees to continue the meeting.

I never received my class invitation email. How do I log on?
Sometimes an email will get blocked by your email server as spam. If you do not have the ability to check email in a spam folder, call EEI at 703-683-7453 and we will give you the meeting ID over the phone.

I'm registering very late for a class. Will the courseware arrive in time?
No, probably not. Call us and we will give you a password that will allow you to download the courseware in Adobe PDF format so that you can print it out, and have it ready to go when the class begins. We will put the book in the mail as soon as we get your registration and payment.

What time does the virtual classroom open?
The virtual classes will run from 10 am to 5 pm EST. We would like you to log in by 9:45 so that if you run into any technical difficulties, we can resolve them prior to the actual start time.

Is it OK to use a cell phone to access the audio portion of the class?
Avoid using cellular and cordless phones because of static and use the phone handset or a headset instead of speakerphones because of background noise, tunnel effect and sentence clipping. Consider borrowing a hands-free headset for your telephone for the duration of the class.

How can I ask the instructor questions during class?
You will have two ways to communicate with the teacher and with the rest of the class: by telephone and through the chat window. Ideally, we will use both methods of communication, but in case of noise issues (static, background noise, etc.), the instructor will have the ability to mute all participants. You will still be able to hear the instructor, but will only be able to communicate your questions via the chat window.

Will I be charged standard long-distance rates when I call in to listen to the instructor?
EEI will provide a toll-free number when you register for the class. You will not be incurring any telephone charges when you are in the virtual classroom.

I understand the instructor will be able to see my screen. What if I have icons and photos that I don't want him to see?
You will have the ability to share only a single application or your entire desktop. Consider a quick desktop clean-up before class, if you have any concerns.

What is the best resolution for my monitor when I'm in the virtual classroom?
1024 x 768 is optimal for use with GoToMeeting.

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